2014 / 2015 — Refugee Community Resource Team / Office Of Child Care Payment System

20th Anniversary of the Utah Department of Workforce Services

2014 — REFUGEE COMMUNITY RESOURCE TEAM
In February 2014, H.B. 321 was introduced by Rep. Ronda Menlove. This bill authorized the Department of Workforce Services to extend the period of time the state could offer services to refugees for individuals who need them.

As a result, a new Community Resource Specialists team was created in the Refugee Services Office to work with refugee populations needing assistance with integration. Other services offered included a specific focus on women’s issues and employment for refugees.


2014 AT A GLANCE:

3,699 Utahns with disabilities gain employment. 3.8% average unemployment rate. 71,419 UI claims filed.

2015 — OFFICE OF CHILD CARE PAYMENT SYSTEM
In October 2015, the Office of Child Care transitioned from a Payment-to-Parent system to a direct Payment-to-Provider electronic subsidy payment system. This meant all child care providers started to receive direct payments from the department to care for children covered by child care subsidies. 

2015 AT A GLANCE:

1,785 employees. 10,671 new employers registrations. 3.5% average unemployment rate. 66,935 UI claims filed.
Staff from the Refugee Services Office in 2014.
The Utah Refugee Education and Training Center opened at the Salt Lake Community College's Meadowbrook Campus in 2015.
The Appeals division was recognized with the Governor's Excellence Award in 2014.
Provo Region Eligibility team's summer retreat in 2015.
Eligibility Services and the Department of Technology Services received the Governor's Award for Innovation and Efficiency for the Eligibility Rules Rewrite Project.
The Admin Support team during the holidays in 2015.
The contracts team in 2014.
The homeless outreach team received an end-of-year cornerstone award in 2014.
Melisa Stark at the STEM Fest at Utah Valley University in 2015.
The Benefit Payment Control team from the Unemployment Insurance division.
Michelle Bebee, Ben Hart, and Steve Leyba with Tom Perez of the Department of Labor.

As a tradition, staff in Richfield who have to work on Black Friday (the day after Thanksgiving) wear black at work.
Terry Hansen and Nathan Harrison.


Nancy Robison, Jennifer Nelson and Karen Thomas.
Stephen Lisonbee and Jon Pierpont.

Dale Ownby at the familiarization tour.

Casey Cameron and Jon Pierpont visited the Switchpoint Homeless Shelter in St. George.

Katrina Asay, Kimberley Schmeling, David Fleisher, Brenda Brown and Matthew Parker of the finance team.
Demetria Keele, Shelley Long, Bonnie Johnson, Maria Nak and Mike Rice.

Celebration of Jon Pierpont's birthday in 2014.
Staff participating in the Tooele 5K Walk.

Kris Dew, Ryan Betts, Patrick Spencer and Jared Henricksen at the Great ShakeOut.
Casey Cameron and Asha Parekh at a Bhutanese event.

Admin North staff using green bikes.

2014 KEY MILESTONES:
  • Phase II of Gen LEX project rolled out to include integration with UtahFutures, enhanced search options, integrated resume writer, employer and job seeker dashboard
  • Utah State Office of Rehabilitation receives the Utah Ethical Leadership in Government Award 
  • Received fourth Triple Crown from Department of Labor for performance excellence in areas of Unemployment Insurance (UI) Benefits, UI Contributions and Appeals
  • Started five-year project to convert UI benefits CUBS 2.0 (versata based platform) to UI benefits CUBS 3.0 (.NET based platform)  
  • Eligibility Services implements the mandatory changes required by the Affordable Care Act
  • West Valley Employment Center location closes
2015 KEY MILESTONES:
  • WIOA law effective and WIA law sunsets. The department, including Utah State Office of Rehabilitation (USOR) and Adult Education, start the Utah State Planning process
  • Phase III of Gen LEX rolled out to include online employment counseling messages, automatic translation of MOS/MOC code for veterans to civilian jobs, and enhanced search and profile options
  • Mobile applications for job seekers and employers released
  • AWARE case management system goes live
  • USOR starts providing Job Readiness Workshops in schools to students with disabilities 
  • 10-year Chronic Homelessness plan completed
2016 — UTAH STATE OFFICE OF REHABILITATION TRANSITIONS TO WORKFORCE SERVICES