2016 / 2017 — A Leader Of Statewide Initiatives

20th Anniversary of the Utah Department of Workforce Services


Today, the Department of Workforce Services is a leader on several statewide initiatives including intergenerational poverty, homelessness and affordable housing, supporting refugees, helping rural communities, getting Utahns trained and back to work and serving veterans. With the transition of the Utah State Office of Rehabilitation in 2016, the department also supports people with disabilities prepare for the workforce and everyday life.

More than 2,200 Workforce Services employees continue to assist individuals in preparing for and finding jobs, meeting the workforce needs of Utah businesses, determining eligibility for and administering temporary financial assistance for Utah, running one of the nation’s best unemployment insurance programs, and providing economic data and analysis.


400+ USOR employees joined Workforce Services. 45,173 documents have been uploaded on myCase as of March 31, 2017. 295,003 Utahns enrolled in Medicaid and medical programs, an all-time high enrollment peak. 13 counties begin making their intergenerational poverty plans.
The Veterans program received the Governor's Award for Excellence in 2017. The 2016 veteran unemployment rate is 2.3 percent, ranking Utah as one of the top five states for veteran employment in the U.S. 
The department received an award from Governor Herbert for improving efficiencies by 25 percent in 2017.
Ray Wright of the Division of Services for the Blind and Visually Impaired gave Governor Herbert a light saber made in their wood shop. Governor Herbert officially welcomed the Utah State Office of Rehabilitation staff to Workforce Services in 2016.
Stacey Cummings, Casey Cameron, Aaron Thompson, Greg Paras and Everette Bacon at the USOR welcome event in 2016.
St. George and Cedar City team retreat in 2016.
The Employee Success Committee in 2016.
NASWA awarded the department for their efforts in intergenerational poverty.
The Communication division received the Governor's Award for Excellence in 2016.
The Refugee Services Office staff in 2017.
Jonathan Hardy at the Pamela Atkinson Homeless Trust Fund press event.
Yvette Woodland in 2016. 
Left to Right: Rita Carillo, Helen Te'o, Sondra Boulter and Lacy Springer at the Provo Employment Center.
Alex Goeller receiving an award advocating under represented youth in Utah schools.
Staff wished Steve Leyba a happy retirement in 2017.
The FAST team was recognized by Gov. Herbert for improving timeliness in 2017.
Staff at a refugee book drive in 2016.
Staff at a refugee book drive in 2016.

  • Received fifth Triple Crown from Department of Labor for performance excellence among medium sized states in Unemployment Insurance Benefits, Tax and Appeals operations
  • Gen LEX project ended and two online labor exchange job seeker systems were merged into one
  • Lt. Governor Spencer Cox is named the chair of the Intergenerational Welfare Reform Commission
  • Family Focus Training begins 
  • Utah Cluster Acceleration Project grants joined Talent Ready Utah
  • myCase’s upload of documents option goes live in December, allowing customers the option of directly uploading documents for their public assistance case
  • Federal Child Care and Development Fund (CCDF) reauthorization requires significant policy changes be implemented by September 30, 2018. The regulations place a greater focus on continuity of care for children
  • Copayments waived for all families with income below 100 percent of the Federal Poverty Limit and income tables adjusted so that no family pays more than 10 percent of household income in copayments
  • Center for Research on Migration and Refugee Integration opened at the University of Utah
  • Park City employment center relocated to new location