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Utah’s Unemployment Insurance Program Leads Nationally



Utah’s nearly 80,000 employers, as well as individuals and families in need, continue to benefit from the best unemployment insurance and appeals programs in the nation, the U.S. Department of Labor affirmed today. Utah was honored for its top performing programs, which operate faster and more effectively than any other medium-sized state in the nation.


“We set a high bar of excellence for our service to both the employers who fund Utah’s Unemployment Insurance Program, and those individuals in need of temporary financial support,” said Jon Pierpont, executive director of the Department of Workforce Services. “These honors highlight our commitment to exceptional customer service and wise stewardship of taxpayer dollars."


Utah was recognized for its operational excellence in appeals decisions and tax operations. The awards were presented at the National Unemployment Insurance Directors’ Conference happening this week in Orlando, Florida.


Contributions collected from Utah employers, under the state unemployment insurance tax, are used exclusively to pay benefits to unemployed workers who are unemployed through no fault of their own, and are able and available to seek and accept full-time work.


“Our program and operational structure are well designed,” said Kevin Burt, director of the Utah Unemployment Insurance Division. “But, in the end, this is an award recognizing the dedication of Workforce Services’ staff. They work hard every day to ensure the program is run with accuracy and integrity, and this award validates their incredible effort nationally.”



Left to right: Mike Miller, chief of contributions; Casey Cameron, deputy director of the Department of Workforce Services; Kevin Burt, director of the Unemployment Insurance Division; and Jim Garner, U.S. Department of Labor.


The Utah Division of Adjudication is an autonomous, quasi-judicial agency whose primary function is to hear and decide appeals of Workforce Services’ decisions concerning unemployment insurance benefits, as well as other temporary supportive services.


“Over the years, we’ve reduced wait times for hearings and increased the expediency in which decisions are made,” said Kathy Bounous, director of the Adjudication Division. “These improved efficiencies by our legal team are saving time and resources for employers and job seekers.”



From left to right: Casey Cameron, deputy director of the Department of Workforce Services; Kevin Burt, director of the Unemployment Insurance Division; Kathy Bounous, director of the Adjudication Division; and Jim Garner, U.S. Department of Labor.


For more information about Utah’s unemployment insurance and appeals programs, visit jobs.utah.gov.