Eligibility Services Division

myCase

We focus on determining eligibility and issuing accurate benefits in a timely fashion, and constantly improving through innovation. We're committed to operational excellence, professional development for staff, and helping those in need. Customers can access their benefit information at one of our employment centers, calling our eligibility center, or any time online.

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FOOD STAMPS/SNAP

Supplemental Nutrition Assistance Program (SNAP) allows eligible individuals the ability to feed their families in order to focus on seeking employment or improving their current economic situation.
FINANCIAL ASSISTANCE

ESD administers multiple federally and state funded financial assistance programs focused on serving parents with minor child/children (TANF), single or married adults with disabilities (General Assistance) or newly arrived refugees (Refugee Cash Assistance).
EMERGENCY ASSISTANCE PROGRAM

Provides immediate, one time help for families who are in danger of becoming homeless or having their utilities shut off due to a crisis beyond their control.
MEDICAL ASSISTANCE

ESD administers initial and ongoing eligibility for 31 federally and state funded medical programs in order to assist families with their medical needs.
CHILD CARE ASSISTANCE

Provides assistance to families with expenses related to care of children while parents are working, seeking employment or while participating in approved activities leading to employment.