Reviews
Basic Review Instructions
- If you are receiving help through a program, we must
review your case every 3 to 24 months in order to be sure that you should
continue to receive help.
- You will receive your review forms in the mail the
month before it is due.
- Please complete your review forms and return them to
your worker within 10 days.
- If your review is completed late, your payments could be made late or
could be reduced.
Returning Requested Items (Verifications)
- It is important that you save all check stubs, bank
statements, and rent or mortgage information.
- After your worker gets your completed review, he or
she may schedule an appointment for you or contact you by phone to go over the
information on your review.
- You will receive a letter that will list items needed
in order to complete your review. If you cannot get these items, please let
your worker know so they can help.
-
If you return the requested items by
5pm, they will be date stamped that day. If
you return them after 5pm (such as putting them in a drop box or faxing them
after business hours), they will be date stamped the next business day. This could affect when your benefits begin
if the next business day is beyond the 30 day review period.
- You will receive a letter when your review has been completed.
If Your Case Closes
- If your case closes because you did not return the
review forms or you did not complete them properly, you have 30 days after the
closure date to complete the review.
- If you complete your review within 30 days after your
case closes, your benefits will be prorated (reduced) based on the date you
complete your review.
- Click here to find out more about your Rights and Responsibilities as a Department of Workforce Services customer.
