Some Reasons Benefits May be Denied

Claimants will be denied unemployment benefits for a specific number of weeks or until additional requirements are met if they:

Quit work without good cause.
Were discharged for just cause. The basic factors which establish just cause and are essential for determination of ineligibility are:

Culpability - this is the seriousness of the conduct or the severity of the offense as it affects continuance of the employment relationship.
Knowledge - the employee must have had a knowledge of the conduct which the employer expected.
Control - the conduct must have been within the power and capacity of the claimant to control or prevent.

Are involved in a strike or failure to cross picket lines.
Are school employees or professional athletes with reasonable assurance of returning to work when school or season resumes.
Are not available for full-time work or not actively seeking work each week.
Fail to accept available suitable work or a referral to such work.
Attend school under circumstances which adversely affect availability for full-time work (unless special departmental approval is given).
File fraudulent claims.
Have earnings equal to or more than the weekly benefit amount. (This includes wages, vacation, holiday or severance pay, and wages in lieu of notice.)
Are illegal aliens or aliens not permitted to work in this country.

Unemployment Insurance Claim Center Phone Numbers:

Salt Lake / So. Davis . . . . . . . . . . . . . . 526-4400
Weber / No. Davis . . . . . . . . . . . . . . . . 612-0877
Utah County . . . . . . . . . . . . . . . . . . . . 375-4067
All other areas In / Out of State . . . . . (888) 848-0688

If you want further information on disqualifications, or if you are aware of any possible disqualifying issues regarding any claimants, please call the Unemployment Insurance Claims Center. If there is a potential disqualifying issue due to an employee's reason for separation, and you are the last employer, you will be notified on Form 606 "Employer Notice of Claim Filed." A decision as to the claimant's (your former employee's) eligibility for benefits will be made based on statements received from both you and the claimant. Information which you submit will be shown to the claimant. Likewise, you have the right to be advised of the information the claimant has provided to DWS.