via the U.S. Department of Agriculture (March 24, 2020)

Please be aware that unscrupulous individuals may use COVID-19 as an opportunity to create a scam in order to steal your personal information. The U.S. Food and Nutrition Services (FNS) has already received at least one report of a potential scam targeting Supplemental Nutrition Assistance Program (SNAP) participants. While many organizations are seeking to help communities respond to COVID-19, please be careful with any unknown individual or organization that requests your confidential information. Examples of confidential information include your social security number, bank information, or your SNAP EBT card or PIN number.

More info: fns.usda.gov/snap/scam-alerts

QUESTION: I received a robocall inquiring about my benefits. Does Workforce Services use robocall technology? Should I trust this?

ANSWER: No. Workforce Services does NOT use automated robocalls to contact customers. Information will be requested by letter. When you call Workforce Services, we will ask you to verify your information.

If you are unsure if a request for information is legitimate, please contact Workforce Services at:

• Salt Lake Area: 801-526-0950
• Toll-Free: 1-866-435-7414

If you believe you are the victim of identity theft, contact your local police department regarding procedures for filing a report.

You may also file a consumer complaint with the Utah Division of Consumer Protection at 801-530-6601 or dcp.utah.gov.

You can also contact the U.S. Federal Trade Commission (FTC) at 1-877-382-4357. The FTC is the federal agency responsible for protecting consumers from identity theft scams.