Customers using myCase to apply for SNAP, Child Care, Medical and Cash/Financial assistance can now easily access their information from a phone or other mobile device. A new update has improved navigation to make it easier to apply for and manage benefits.
At jobs.utah.gov/mycase, customers have 24/7 access to their case. Updated features include:
Live chat during regular business hours (M-F, 8 a.m.-5 p.m., except holidays)
Simplified navigation menu
Case summary with detailed information about a case in one easy-to-read location
Access to all notices, forms, documents, verifications and notifications about a case
myCase is available at jobs.utah.gov/mycase from a computer or mobile device. Learn more about the myCase update in this video.