Customer Relations

We will meet the needs of our customers with responsive, respectful and accurate service.


For an unresolved issue:

First contact your local DWS Employment Center and discuss your issue with a service provider and/or supervisor.

If the issue is not resolved or you were not satisfied with the response or treatment, call or email:

Department of Workforce Services
Customer Relations Specialist
(801) 526-4390 (Salt Lake)
1-800-331-4341 (Statewide/Toll-free)

 Other state government contacts for unresolved issues are:

Child support:

Child protective
services & foster

Medicaid Billing and
Provider Issues:
Call the Office
of Recovery Services
801-536-8929 (Salt Lake)
Call the Division of
Child & Family
801-538-4100 (Salt Lake)
Call the Department
of Health
801-538-6417 (Salt Lake)
1-877-291-5583 (Statewide)


You may also contact us concerning your personally identifiable information (PII) as discussed in our Privacy Policy.