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Case Management

Community Advocacy Services (CAS) team are case workers at the DSDHH. They are trained to assist people who are Deaf, Hard of Hearing, or DeafBlind.

Here is what the CAS team does:

• They find and help people get services from government programs such as Medicaid, Medicare, food assistance, financial and childcare assistance.
• They teach people how to be independent and speak up for their own needs.
• They assist in finding and applying for housing options.
• They can refer to mental health counselor when someone needs it.

The DSDHH has two Case Managers in Salt Lake City and one in St. George who can use American Sign Language to communicate. These services are free of charge.  All information is kept completely private.

• Intake Form 

State Health Insurance Assistance Program (SHIP)

SHIP (State Health Insurance Assistance Program) provides free, objective, and personalized counseling to Medicare beneficiaries and their families to help them navigate Medicare, Medicare Advantage, Medigap, and prescription drug plans all at no cost to the individual. 

The Medicare Open Enrollment Period runs from October 15 to December 7. During this time, you can review and compare Medicare Advantage (Part C) and Medicare Prescription Drug (Part D) plan options for the following year and make changes to your coverage, such as joining a new plan, changing plans, or dropping a plan. Your new coverage choices will become effective on January 1. 

• Every year in Weber/Davis County, Salt Lake County and Utah County, we host a SHIP clinic during open enrollment. Please contact our front desk to schedule an appointment.  801-657-5200 VP or 801-263-4800 V
• To find services in your area, click on your county. https://daas.utah.gov/locations/

Home Energy Assistance Target (H.E.A.T.) Program

The HEAT Program offers year-round energy assistance to qualifying low-income households in Utah.  Money is given to your gas and electricity companies. The program year is October 1st through September 30th or until federal funds run out.

• Every year in Salt Lake County and Utah County, we host a HEAT clinic. Please contact our front desk to schedule an appointment.  801-657-5200 VP or 801-263-4800 V
• To find services in your area, go to https://jobs.utah.gov/housing/scso/seal/offices.html

Volunteer Tax Income Assistance (VITA)

Let DSDHH and VITA help you file your taxes.

The Volunteer Income Tax Assistance (VITA) program is partnered with DSDHH to offer free tax preparation assistance for Deaf, Hard of Hearing, and Deafblind taxpayers. You'll work with a certified, trained, full communication volunteer who can help you prepare your tax return.

• To schedule an appointment with trusted tax filers at the beginning of February, please contact our front desk. 801-657-5200 VP or 801-263-4800 V
• What to bring to the VITA appointment:
  • https://www.youtube.com/watch?v=F2cGGB4dPBI
  • VITA – Examples of what to bring
  • What to bring

Contact

Northern Utah:

Annette Stewart
Manager
801-657-5226
801-263-4892 v
ajstewart@utah.gov

Laurie Monell
Case Manager
801-657-5209
lauriebishop@utah.gov

Sarah Gudmunson
Case manager
801-657-5204
sgudmunson@utah.gov

Southern Utah:

Melissa Dodge
Case Manager/Supervisor
435-767-0113
435-599-3125 text only
mkdodge@utah.gov