Office of Child Care Provider Help Line

The provider help line provides support for new providers, assistance with Child Care Provider Portal questions and assistance with case status issues.


Phone: 866-435-7414 (select option 5, then option 1)

Child Care Quality System

Questions about the Child Care Quality System (CCQS) can be directed to:

Child Care Stabilization Grant

Questions about the Child Care Stabilization Grant (CCSG) can be directed to:

Background Check Requests from Other States

For information on how to request a background check from other states, visit Child Care Licensing's website at licensing/BgsOtherStates.html