Subsidy Resources

Child Care Provider Guide

Manage Your Cases

The DWS Provider Portal is an online tool for providers to view cases approved for subsidy payments and case details, enter financial account information, view payment history and report changes and children that are no longer in care. Providers are required to review their portal account at least once a month and report required changes. Licensed Center, Family and Out of School Time Programs are also required to certify attendance in the Portal every month. You must use your Utah ID credentials to log into the DWS Provider Portal. You can access the DWS Provider Portal HERE:

Provider Portal Login

DWS Provider Guides

Child Care Contacts

  • OCC contact information (for assistance with the DWS Provider Portal and subsidy related questions)
    Office of Child Care Provider Helpline: 
    866-435-7414 or in the Salt Lake City area 801-526-0950 (select option 5, and then option 1.)
  • Child Care Licensing (for all license related questions, changes of phone number or address, email or director)
  • Care About Childcare contacts

Eligibility Tables and Forms

Subsidy Flyers

Provider Webinars