Child Care Subsidies - New Providers

Steps to Receive Payments

How to Create and Manage a DWS Child Care Portal Account

Child care providers must have a financial account set up in the DWS Provider Portal in order to receive direct deposit payments from the Department of Workforce Services. Only licensed providers and providers with a Workforce Services approval status determined by Child Care Licensing may receive subsidized child care payments through Workforce Services. The amount of the subsidy payment is based on a customer’s eligibility. There is no guarantee of payment. Providers are required to review their portal at least monthly and report required changes.

To create a DWS Provider Portal account, email occ@utah.gov to request a temporary password. Providers may also call the Office of Childcare Provider Helpline at 866-435-7414 or in the Salt Lake City area 801-526-0950 (select option 5, and then option 1.)

How to Receive DWS Family, Friend and Neighbor Child Care Provider Approval

All license-exempt family, friend and neighbor providers must have DWS Child Care Approval from the Department of Health, Child Care Licensing (CCL) Program before DWS subsidy payments can be authorized.

Information about how to receive an initial DWS FFN Child Care provider approval can be found at Child Care Licensing. Go to the Child Care Providers tab, click Approvals and Exemptions, then go to the DWS FFN Approval Section. For more information, view the FFN checklist.

License Exempt Programs

Child Care facilities and programs not subject to child care licensing requirements must have a License Exempt DWS Child Care Approval from the Department of Health, Child Care Licensing (CCL) Program before DWS funding, including child care subsidy payments and grants, can be authorized.

Information about how to receive an initial License Exempt DWS Approval can be found at Child Care Licensing. Go to the Child Care Providers tab, click Approvals and Exemptions, then go to the License Exempt DWS Approved section.