- Office of Child Care
Child Care Subsidies
Manage Your Cases
View cases approved for subsidy payments, enter financial account information, view payment history and report children no longer in care by logging into the Provider Portal through myCase.
Child Care Subsidy Resources
- How Child Care Assistance Payments Work Fact Sheet
- Payment to Provider Fact Sheet
- Maximum Monthly Child Care Payments
- Income Eligibility and Co-Payments
- DWS Provider Attendence Certificate
Office of Child Care Assistance Line
The assistance line provides support for new providers, assistance with Child Care Provider Portal questions and assistance with case status issues.
Phone: 866-435-7414 (select option 5, then option 1)
License Exempt Programs
Child Care facilities and programs not subject to child care licensing requirements must have a DWS Child Care Approval from the Department of Health, Child Care Licensing (CCL) Program before DWS funding, including child care subsidy payments and grants, can be authorized.
Information about how to receive an initial DWS License Exempt Facilities and Programs Approval can be found at Child Care Licensing. Go to the Child Care Providers tab, click How to Apply, then go to the DWS Approved License Exempt Facilities and Programs section.
How to Receive DWS Family, Friend and Neighbor Child Care Provider Approval
All license-exempt family, friend and neighbor providers must have DWS Child Care Approval from the Department of Health, Child Care Licensing (CCL) Program before DWS subsidy payments can be authorized.
Information about how to receive an initial DWS FFN Child Care provider approval can be found at Child Care Licensing. Click on Child Care Providers>Licenses and Certificates>Scroll down to the Residential Certificate, then click 'Apply'. For more information, view the FFN checklist.