How to Apply for Services

Submitting an Application

  • Apply online: You can apply online from this website via myCase.
  • Apply in person: You can apply at one of your local DWS Employment Centers.  To find your nearest office visit our online Office Map.
  • Request an application: You can call us locally at 801-526-0950 or toll free at 1-866-435-7414 to request an application be mailed to you but be aware that choosing this option might take longer and could delay your benefits.
  • Submit an application by mail or fax: Imaging Operations
    P.O. Box 143245
    Salt Lake City, UT 84114-3245
    Toll-Free Fax: 1-877-313-4717
    Salt Lake Area Fax: 801-526-9500 

Basic Instructions

  • If you qualify to receive help, your assistance will be based on the date we receive your application.
  • Your application will be decided on within 30 days after the date it is received. Some medical decisions take longer.
  • If you have little or no money you may be able to receive SNAP (Food Stamps) within 7 days.
  • Application Process (Español)

Returning Requested Items (Verifications)

  • You will receive a form that lists the items needed to complete your application.
  • Please return the items to us within 10 days. If you cannot return one or more of these, please let us know so we can help.
  • You will receive information on how to contact eligibility when you apply.
  • It is important that you return the requested items by the deadline listed so your application can be completed within 30 days.  If you return the requested items by 5 p.m., they will be date stamped that day.  If you return them after 5 p.m. (such as putting them in a drop box or faxing them after business hours), they will be date stamped the next business day.  This could affect when your benefits begin if the next business day is beyond the 30 day application period.

Additional Help and Information

  • When your application is completed, you will receive a letter in the mail that will tell you our decision about whether you may receive services.
  • You may be asked to meet with an employment counselor as part of the application process.
  • During the application process, please let us know of any changes in your situation.