Vendors and Community Rehabilitation Partners

Two people shaking hands

A vendor is a person or business that provides services to Vocational Rehabilitation (VR) clients that will lead to successful employment in the client’s vocational goal. You too can become a vendor. There are two types of vendors; non-contract “fee-for-service” vendors as well as “contract vendors” such a Community Rehabilitation Providers that provide direct job development services. VR reviews the application of all prospective vendors who apply. 

VR reviews all prospective vendors of goods and services to clients. The need for the good or service, qualifications of the provider, program specifications, ADA accessibility and costs are reviewed before a vendor is approved for use by a member of VR Administration. Types of goods and services approved may include: employment services through employment service organizations, medical services, higher education, vocational training, transportation, orthotics and prosthesis. VR maintains a fee schedule for frequently purchased goods and services that support clients.

For prospective Community Rehabilitation Programs, use the Community Rehabilitation Program Application to begin your application process. Please refer to Chapter 30 of our Client Services Manual. For more information, call 801-887-9500.

All Community Rehabilitation Programs and Providers are required to carry appropriate Workplace Supports Training and ACRE Certification. Information about registration for these trainings can be found at: https://ceiutah.com

For all other vendors, please contact your nearest Vocational Rehabilitation Office using the 'Contact Us' link on this page

For additional questions regarding Community Rehabilitation Programs, please contact: Jason Bennington, Employment Supports Services Specialist, 801-887-9504.
For all other Vendor questions, please contact your local VR Office using our "Contact Us" page.

Frequently Asked Questions

Do I have to wait until I have completed all of the authorized services before I can bill?
No, in fact we encourage you to bill us monthly or more frequently if necessary. This helps us identify if the client is following through with their plan.

Can I have the payment sent directly to my bank account instead of getting a check?
Please contact the office that issued you the authorization. Ask to speak with the Executive Secretary.

How do I know how to contact the client by phone, when their phone number is not on the authorization?
In most cases, we have the client contact you, but if you need to contact them, please contact the Vocational Rehabilitation Counselor who authorized the service to get more information.

If I want to change the address my checks are mailed to, who do I contact?
Please contact the office that issued you the authorization. Ask to speak with the Executive Secretary.

Do I need to provide an invoice to get paid?
You can, if you prefer, but it is very easy to use our authorization’s billing section at the bottom of the form. You would need to enter the date of service in the “Date” section, a description of your services in the “Services/Materials Provided” box, and the amount you are charging for this service in the “Charge” box. It is very important that you complete this by signing and dating the last line of the authorization.

How do I get another authorization when I have completed this one and I think that the client needs more services?
Most likely the counselor will notice that all services have been provided and they need to issue another authorization. However, to be sure, you can add a note at the bottom of the authorization that you are using for billing say: “Last session, please provide another authorization”. If you don’t get one right away, please contact the counselor.

What do I need to include in the in the “Services/Materials Provided” box?
A short description of your services, such as Therapy Session" or "Job Coaching Hours".

Do I need to provide a progress report with every billing?
Yes. We need to show our auditors what benefits are derived from the service that we are paying for.

Who should I contact if I have a vendor payment discrepancy, question, or issue?
Call the office that issued the authorization and ask to speak with the Executive Secretary.

Resource Documents